Christopher Tozzi

How do you build a DevOps pipeline? From a DevOps practitioner’s standpoint, many of the components are obvious: you need tools like a continuous integration server, a test automation framework, an automated deployment platform, and a production monitoring tool. These are the tools that help you move and manage code across your continuous delivery pipeline.…

Nothing kills the excitement of a new employee like a poor onboarding experience. Given how much knowledge transfer is required when you add a new employee to your team, it is very easy to fall into the trap of creating an onboarding process that leaves employees bored, confused and disillusioned because of the inefficiency and…

We’re three decades into the age of the Web. In that time, a variety of handy tools and strategies have arisen for managing knowledge within organizations. Documentation databases, wikis, and instant messaging are just a few examples. How to build better support and understanding around your company’s proprietary codebase.Download now (pdf) I’m here to tell…

It’s one thing to have a great idea. It’s quite another to translate that idea into a product or service that reaches the market. Why companies are shifting to Q&A as the new format for knowledge management. Download now (pdf) You need the right team in order to bring something to market. You also usually…

How do you keep sensitive information private? Ask most people that question, and the answers will involve passwords, encryption, firewalls, and the like. To be sure, these are all useful tools for helping to prevent unauthorized access to information. Why companies are shifting to Q&A as the new format for knowledge management.Download now (pdf) Yet…

Knowledge sharing would be easy if it were a set-it-and-forget-it affair. But the reality is that knowledge is shared on an ongoing basis. Why companies are shifting to Q&A as the new format for knowledge management.Download now (pdf) That should be intuitive, but it is a point that many organizations miss. They implement knowledge management…

What does it take to make your organization agile? If you go by the tenets of the “Agile Manifesto“—the seminal document on agility in software development—you’ll find answers that center around making business operations more flexible and scalable. Why companies are shifting to Q&A as the new format for knowledge management.Download now (pdf) One topic…